Frequently Asked Questions

Everything you need to know about shopping at NIKOLATOY.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn, unwashed items with original tags still attached. Please visit our Returns Portal to start a request.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as sizing can vary between different collections.

Which payment methods do you accept?

NIKOLATOY accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade manufacturers.